Frequently Asked Questions

  1. Type in your Prepaid mobile number and click "create".
  2. You will then be sent a text message containing an activation code.
  3. Enter your activation code online and click "activate".
  4. You are now ready to manage your account online!
  1. Click on "View Account" to the right of your prepaid phone number
  2. Your balance will be displayed on the next screen.
  1. Choose "Buy Load" from the menu on the left
  2. Select the amount you would like to purchase
  3. Fill in your credit card information and billing address
  4. Select the "Pay Now" button

No. Docomo Pacific is PCI (Payment Card Industry) compliant. For security measures and compliance, we do not store credit card information.